00765nam a2200145Ia 4500 20260716043239.0 LRC 13.02.02 B875 Brounstein, Marty Handling the difficult employee : solving performance problems Crisp Pub. Menlo ParkUS 1993 vii, 76 p. Identifies six degrees of difficult employees and labels them in ascending order as follows: new, inconsistent, unbalanced, mediocre, marginal, and intolerable. Shows how to determine the causes of employee performance problems, and indicates what intervention steps to take. Encourages managers to give employees constructive feedback as this would improve work ethic and morale. 3/7/00 M2LMGR M B875 LRC 43280 43280