Goman, Carol Kinsey creator text Menlo ParkUS Crisp Pub. 1991 monographic [2], iv, 72 p. Examines the changing, more independent work force in the USA, during the final decade of the twentieth century. Suggests strategies and skills which managers need for building trust and maintaining commitment in the workplace, universally. Communication is discussed, and steps toward employee loyalty are provided. 3/7/00 M2LMGR LRC 13.02.02 G631 20260716043239.0