00719nam a2200157Ia 450000500170000008000220001710000200003924500720005925000120013126000350014330000150017852003150019358300190050894200170052799900170054420260716043239.0  aLRC 08.16.01 H363  aHathaway, Patti  aGiving and receiving feedback : building constructive communication  aRev. ed  bCrisp Pub.aMenlo ParkUSc1998  avi, 104 p.  aProvides insights and suggestions for handling critical feedback; and, for giving positive feedback effectively and fairly.  Suggests times when critical feedback should not be given e.g. when the person giving the feedback is angry or stressed; when the person receiving the feedback cannot take action on it.  c3/7/00kM2LMGR  cMmH363kLRC  c43287d43287