00971nam a2200145Ia 4500 20260716043240.0 LRC 12.04.01 S427 Scott, Jon Achieving consensus : tools and techniques Crisp Pub. Menlo ParkUS 1996 vi, 90 p. Itemises and discusses individual skills and experiences which may help or hinder the process of concensus. Looks at factors which promote successful meetings, including: ensuring appropriate respresentation; and, creating a code of conduct which ensures the inclusion of everyone's view. Provides tools and techniques for coping with behavioural obstacles such as: dominating behaviour, and lack of participation. Also provides tools and techniques for removing decision obstacles, and thus enabling concensus. Some of the decision obstacles identified are: splinter groups, endless discussion, and losing focus. 3/7/00 M2LMGR M S427 LRC 43314 43314