Minor, Marianne creator text Menlo ParkUS Crisp Pub. 1995 monographic ix, 75 p. Explores 10 trends that are redefining the role of manager into that of facilitator or coach. Presents coaching for development as the new task of managers, and describes the 5 roles which, as coach, each manager must now assume. Identifies these roles using the acronym SMART, viz. sponsor, mentor, appraiser, role model, teacher. 3/7/00 M2LMGR LRC 06.02.01 M666 20260716043240.0