TY - BOOK AU - Shandler, Donald TI - Training operations reengineering survey : facilitator's guide PY - 1997/// CY - Menlo ParkUS PB - Crisp Pub. N2 - Presents a survey instrument designed to help trainers evaluate and re-engineer their organization's training function. 11 operational areas of the training function are identified and include: delivering technology-based training; designing learner-centered training; and developing teams ER -