Bone, Diane <br/><br/>
Quality at work : a personal guide to professional standards 

 - Menlo ParkUS  Crisp Pub.  1989 
 - [2], v, 88 p. 
<br/><br/> Defines quality and discusses the intangables of quality, viz. commitment, competence and communication.  Examines personal quality standards, and discusses their relation to the work situation.  Gives guidelines for setting quality goals based on the organization's work purpose.  Provides a seven-step plan for establishing perfection standards. 
<br/><br/><label>Universal Decimal Class. No.: </label>LRC 12.07.02 B712