00724nam a2200145Ia 450000500170000008000220001710000160003924500650005526000350012030000180015552003520017358300190052594200170054499900170056120260716043243.0  aLRC 12.07.02 B712  aBone, Diane  aQuality at work : a personal guide to professional standards  bCrisp Pub.aMenlo ParkUSc1989  a[2], v, 88 p.  aDefines quality and discusses the intangables of quality, viz. commitment, competence and communication.  Examines personal quality standards, and discusses their relation to the work situation.  Gives guidelines for setting quality goals based on the organization's work purpose.  Provides a seven-step plan for establishing perfection standards.  c3/7/00kM2LMGR  cMmB712kLRC  c43438d43438