00658nam a2200121Ia 450000500170000010000190001724500450003626000090008152004040009058300190049494200060051399900170051920260716043324.0  aARGYRIS, Chris  aGood communication that blocks learning.  c1994  aShows how techniques of corporate communication such as focus groups and surveys discourage the kind of organisational self-examination that is necessary today.  Concludes that managers need employees who think constantly and creatively about the needs of the organisation.  The problem is not that employees run away from organisational self-examination, the problem is that no one asks it of them.  c3/7/00kM2LMGR  cA  c44828d44828