KAUL, Mohan <br/><br/>
Civil service reform : a Commonwealth perspective. 

 -  1995 
<br/><br/> Identifies common themes and strategies in reform programmes across Commonwealth countries, viz. policy development and coordination, policy implementation, managing human resources, organisational culture, commercialization and developing partnerships with private sector and NGOs, financial planning and control systems, and information technology.  Concludes that countries have to develop local solutions to global challenges.