00450nam a2200097Ia 450000500170000010000210001724500510003826000090008952002350009858300190033320260716043333.0  aNORTON, David P.  aManaging benefits from information technology.  c1995  aNotes that despite mounting evidence that information technology plays an increasingly fundamental role in formulating strategy, there is growing unease in management circles that IT investments are falling short of their promise.  c3/7/00kM2LMGR