00620nam a2200121Ia 450000500170000010000220001724500580003926000090009752003500010658300190045694200060047599900170048120260716043335.0 aBRUMM, Eugenia K. aMarriage of quality standards and records management. c1996 aFocuses on the importance of ISO 9000 to the records management profession. Describes the ISO 9000 standards, defines the quality operations included in the standards, and, using them as a focal point, emphasises the benefits that can accrue to record managers in a broader context by educating themselves about international quality standards. c3/7/00kM2LMGR cA c45208d45208