00537nam a2200121Ia 450000500170000010000190001724500620003626000090009852002660010758300190037394200060039299900170039820260716043337.0  aSCHWAMM, Henri  aServices : a challenge for international standardization.  c1996  aExplains the importance of services to the modern economy and suggests a service topology, giving several examples to support the proposal.  Answers the dual question of why and how to standardize services and why international service standards are preferable.  c3/7/00kM2LMGR  cA  c45293d45293