00558nam a2200121Ia 4500 20260716043343.0 QUINTAS, Paul Knowledge management : a strategic agenda. 1997 Explores what knowledge management is, and what relevance it has to organisations and the people who work in or with them. Describes it as a process of continually managing information of all kinds, which requires a company-wide strategy comprising policy implementation, monitoring and evaluation. 3/7/00 M2LMGR A 45507 45507