00285nam a2200109Ia 450000500170000010000210001724500860003826000090012458300190013394200060015299900170015820260716043348.0  aCHITTUM, J. Marc  aProfessional services : knowledge transfer redefined through electronic commerce.  c1998  c3/7/00kM2LMGR  cA  c45680d45680