00246nam a2200109Ia 450000500170000002200140001724500280003126000320005958300220009194200060011399900170011920260716043354.0  a0017-8012  aHARVARD BUSINESS REVIEW  bHarvard Publishing Ltd.aUS  c4/19/01kSANDRA_W  cS  c45876d45876