00466nam a2200121Ia 450000500170000008000170001710000320003424500410006626000250010730000160013252001760014858300200032420260716043406.0  a12.04.01 e58  aLusthaus, Charles...[et al]  aEnhancing organizational performance  bIDRCaOttawaCAc1999  axiv, 129 p.  aProvides a process for conducting an assessment, a framework for assessing issues, and some tools and tips to assist in addressing an issue that an organization is facing.  c10/31/00kJOY_D