00783nam a2200121Ia 450000500170000008000210001710000180003824500880005626000300014430000170017452004530019158300170064420260716043411.0  aLRC 12.04.01 O23  aO'Dell, Carla  aIf only we knew what we know : the transfer of internal knowledge and best practice  bFree P.aNew YorkUSc1998  axvii, 238 p.  aUses case studies to demonstrate how the profitability/effectiveness of an organization can be improved by capturing, transferring, and putting into practical use, internally  available knowledge.  Provides a model for ensuring that the transferred knowledge accomplishes its purpose.  Identifies the 3  components of the model, namely: the 3 value propositions; four enablers; and the four-step change process.  Discusses each component in detail.  c1/18/01kM2L