00758nam a2200121Ia 450000500170000008000220001710000230003924500700006226000440013230000210017652004220019758300170061920260716043412.0 aLRC 12.04.01 G178 aGalpin, Timothy J. aHuman side of change : a practical guide to organization redesign bJossey-Bass Pub.aSan FranciscoUSc1996 axix, [1], 146 p. aPresents a pragmatic approach for dealing with the human aspects of organizational change. Provides a change process model, as well as tools, techniques, examples and tool kits for use by change managers. Addresses issues including: the use of team infrastructure to accomplish the change process; communication fundamentals in the change process; and, provision of feedback and coaching during the change process. c1/18/01kM2L