00816nam a2200145Ia 4500 20260716043412.0 LRC 12.04.01 G178 Galpin, Timothy J. Human side of change : a practical guide to organization redesign Jossey-Bass Pub. San FranciscoUS 1996 xix, [1], 146 p. Presents a pragmatic approach for dealing with the human aspects of organizational change. Provides a change process model, as well as tools, techniques, examples and tool kits for use by change managers. Addresses issues including: the use of team infrastructure to accomplish the change process; communication fundamentals in the change process; and, provision of feedback and coaching during the change process. 1/18/01 M2L M G178 LRC 46512 46512