TY  - BOOK
AU  - Galpin, Timothy J.
TI  - Human side of change : a practical guide to organization redesign
PY  - 1996///
CY  - San FranciscoUS
PB  - Jossey-Bass Pub.
N2  - Presents a pragmatic approach for dealing with the human aspects of organizational change.  Provides a change process model, as well as tools, techniques, examples and tool kits for use by change managers.   Addresses issues including: the use of team infrastructure to accomplish the change process; communication fundamentals in the change process; and, provision of feedback and coaching during the change process
ER  -