00942nam a2200145Ia 450000500170000008000200001710000260003724500760006326000320013930000170017152005590018858300170074794200150076499900170077920260716043412.0  aLRC 05.03.07 Q7  aQuinlivan-Hall, David  aIn search of solutions : sixty ways to guide your problem-solving group  bPfeifferaSan DiegoUSc1994  axiii, 177 p.  aPresents a model of problem solving in three stages namely: understanding the issues and defining the problem; generating solutions and choosing the best; and, implementing the solution and following up on it.  Advocates the use of a neutral facilitator to guide participants through the three stages of a problem-solving meeting.  Outlines his/her roles and tasks, and lists 25 facilitator interventions including: encouraging participation; discouraging personal attacks; and, summarizing for the group.  Introduces and describes 60 facilitation tools.  c1/19/01kM2L  cMmQ7kLRC  c46514d46514