00791nam a2200145Ia 450000500170000008000220001710000210003924500250006026000480008530000160013352004450014958300170059494200170061199900170062820260716043412.0  aLRC 06.05.03 R829  aRossett, Allison  aHandbook of job aids  bJossey-Bass PfeifferaSan FranciscoUSc1991  axii, 195 p.  aDefines job aids; reviews the benefits and drawbacks they present; and suggests appropriate situations for using them.  Advises on suitable formatting, and provides detailed steps for developing them.  Presents examples and reviews of job aids designed to inform, to support procedures, to coach perspectives, and support decisions.  Looks at emerging trends in organizations, and provides examples of the technological future for job aids.  c1/23/01kM2L  cMmR829kLRC  c46521d46521