00666nam a2200121Ia 450000500170000008000220001710000310003924500350007026000550010530000190016052003440017958300210052320260716043413.0  aLRC 12.07.02 A862  aColeman, Roberta...[et al]  aAT&T quality improvement cycle  bAT&T Bell Laboratories Pub. Centera[S.l.]USc1998  aix, [1], 69 p.  aOffers a proven system of specific activities designed to assist quality improvement teams in identifying, defining, and resolving process problems.  Proposes methodology, supported by a package of tools and techniques, that will facilitate problem analysis and promote teamwork.  Includes the AT&T quality policy, and provides a glossary.  c1/31/01kTESSA_H