00783nam a2200145Ia 450000500170000008000220001710000270003924500610006626000550012730000200018252003810020258300200058394200170060399900170062020260716043413.0  aLRC 12.04.01 P963  aLeger, Elias...[et al]  aAT&T Process quality management & improvement guidelines  bAT&T Bell Laboratories Pub. Centrea[S.l.]USc1988  aix, [1], 134 p.  aDefines terms including: quality, process, process quality management, process quality improvement.  Provides a detailed seven-step methodology for managing and improving process quality.  Tabulates the steps with the corresponding objectives, key activities, and tools/techniques.  Uses the appendix to describe the quality tools/techniques needed at each of the seven steps.  c2/1/01kTESSA_H  cMmP963kLRC  c46560d46560