Beyond the wall of resistance : unconventional strategies that build support for change 

 - AustinUS  Bard Books  1996 
 - 208 p. 
<br/><br/> Bibliography: p. 193-197.  Located in the Learning Resource Centre 
<br/><br/> Examines resistance and discusses frequently used, but largely unsuccessful management approaches for coping with it.  Offers unconventional and more effective alternative strategies; explains how to implement them, and in the process, build support for change. 
<br/><br/><label>Universal Decimal Class. No.: </label>LRC 05.03.04 M453