00711nam a2200145Ia 450000500170000008000220001724500920003926000310013130000110016250000710017352002660024458300210051094200170053199900170054820260716043420.0  aLRC 05.03.04 M453  aBeyond the wall of resistance : unconventional strategies that build support for change  bBard BooksaAustinUSc1996  a208 p.  aBibliography: p. 193-197.  Located in the Learning Resource Centre  aExamines resistance and discusses frequently used, but largely unsuccessful management approaches for coping with it.  Offers unconventional and more effective alternative strategies; explains how to implement them, and in the process, build support for change.  c3/29/01kTESSA_H  cMmM453kLRC  c46803d46803