00656nam a2200121Ia 450000500170000008000220001710000250003924500640006426000470012830000150017552003230019058300210051320260716043420.0  aLRC 18.01.01 D247  aDavenport, Thomas H.  aWorking knowledge : how organizations manage what they know  bHarvard Business School P.aBostonUSc1998  axv, 197 p.  aDefines knowledge and discusses the principles and benefits of knowledge management.  Looks at the process of knowledge management using the themes: generation, codification, and transfer.  Explores four levels of knowledge management, and examines the advantages and limitations of technology in knowledge management.  c3/30/01kTESSA_H