00756nam a2200157Ia 4500 20260716043421.0 LRC 06.05.01 K59 Kirkpatrick, Donald L. Evaluating training programs : the four levels 2nd ed. Berret-Koehler Pub. San FranciscoUS 1998 xvii, 289 p. Describes concepts, guidelines, principles and techniques for understanding and implementing each of the four levels of the model for evaluating training programmes. Includes guidelines for evaluating reaction, learning, behaviour, and results. Provides case studies which demonstrate how various organizations have used the evaluation strategy. 3/30/01 TESSA_H M K59 LRC 46820 46820