00934nam a2200145Ia 4500 20260716043428.0 LRC 18.01.01 T623 Tiwana, Amrit Knowledge management toolkit : practical techniques for building a knowledge management system Prentice Hall PTR Upper saddle RiverUS 2000 xxvi, [2], 608 p. : ill. + CD-ROM Provides a 10-step guide for implementing a knowledge management (KM) strategy and a KM system in 4 phases, namely: infrastructural evaluation; KM system analysis, design and development; system deployment; and, evaluation. Seeks to provide practical guidance for linking knowledge management to business strategy in areas including building on the company's existing intratranet, data warehouse, and project management investments. Includes checklists, KM case studies and a CD-ROM. 9/25/01 TESSA_H M T623 LRC 47099 47099