Tiwana, Amrit creator text Upper saddle RiverUS Prentice Hall PTR 2000 monographic xxvi, [2], 608 p. : ill. + CD-ROM Provides a 10-step guide for implementing a knowledge management (KM) strategy and a KM system in 4 phases, namely: infrastructural evaluation; KM system analysis, design and development; system deployment; and, evaluation. Seeks to provide practical guidance for linking knowledge management to business strategy in areas including building on the company's existing intratranet, data warehouse, and project management investments. Includes checklists, KM case studies and a CD-ROM. 9/25/01 TESSA_H LRC 18.01.01 T623 20260716043428.0