TY  - BOOK
AU  - Tiwana, Amrit
TI  - Knowledge management toolkit : practical techniques for building a knowledge management system
PY  - 2000///
CY  - Upper saddle RiverUS
PB  - Prentice Hall PTR
N2  - Provides a 10-step guide for implementing a knowledge management (KM) strategy and a KM system in 4 phases, namely: infrastructural evaluation; KM system analysis, design and development; system deployment; and, evaluation.  Seeks to provide practical guidance for linking knowledge management to business strategy in areas including building on the company's existing intratranet, data warehouse, and project management investments. Includes checklists, KM case studies and a CD-ROM
ER  -