00934nam a2200145Ia 450000500170000008000220001710000180003924500990005726000500015630000380020652004890024458300210073394200170075499900170077120260716043428.0 aLRC 18.01.01 T623 aTiwana, Amrit aKnowledge management toolkit : practical techniques for building a knowledge management system bPrentice Hall PTRaUpper saddle RiverUSc2000 axxvi, [2], 608 p. : ill. + CD-ROM aProvides a 10-step guide for implementing a knowledge management (KM) strategy and a KM system in 4 phases, namely: infrastructural evaluation; KM system analysis, design and development; system deployment; and, evaluation. Seeks to provide practical guidance for linking knowledge management to business strategy in areas including building on the company's existing intratranet, data warehouse, and project management investments. Includes checklists, KM case studies and a CD-ROM. c9/25/01kTESSA_H cMmT623kLRC c47099d47099