00775nam a2200133Ia 450000500170000008000220001710000290003924501210006825000120018926000320020130000170023352003700025058300210062020260716043429.0  aLRC 12.04.01 C456  aSkarke, Gary....[et al.]  aChange management toolkit : a step-by-step methodology for successfully implementing dramatic organizational change.  a2nd ed.  bWinHope P.aHoustonUSc1995  a[15], 463 p.  aDefines reengineering.  Presents a practical change management approach to applying reengineering in an organization, in 4 phases viz.: position for change; diagnose the existing process;  redesign the process; and, transition to the new design.  Provides step-by-step methodology, lists activities, and outlines the techniques/tools needed to accomplish each step.  c9/26/01kTESSA_H