00833nam a2200157Ia 4500 20260716043429.0 LRC 12.04.01 C456 Skarke, Gary....[et al.] Change management toolkit : a step-by-step methodology for successfully implementing dramatic organizational change. 2nd ed. WinHope P. HoustonUS 1995 [15], 463 p. Defines reengineering. Presents a practical change management approach to applying reengineering in an organization, in 4 phases viz.: position for change; diagnose the existing process; redesign the process; and, transition to the new design. Provides step-by-step methodology, lists activities, and outlines the techniques/tools needed to accomplish each step. 9/26/01 TESSA_H M C456 LRC 47110 47110