Corporate memory : strategies for knowledge management
- LondonGB International Thomson Business P. 1999
- [8], 181 p. : ill.
Explains how to explore a company's corporate memory, identify knowledge within the organization culture, and plan for knowledge sharing. Develops material around 38 knowledge management concepts e.g. #1: knowledge = information in context + understanding; #15: organizational capacity = competence + proficiency; #21: know how to elicit knowldge. Clarifies meanings of data, information and knowledge; and describes the 4 components of the intellectual capital of an enterprise. Looks at topics including: the knowledge-based company; dimensions of knowledge; and human-cntered knowledge management.