01112nam a2200121Ia 450000500170000008000220001710000190003924500630005826000370012130000170015852007940017558300210096920260716043429.0  aLRC 19.01.05 C345  aCassidy, Anita  aPractical guide to information systems process improvement  bSt. Lucie P.aBoca RatonUSc2001  a[16], 269 p.  aTargets management and information systems professionals. Provides a detailed 7-step methodology for improving processes in information systems.  Identifies the initial tasks as: stating the goals of the improvement effort, identifying and training a steering team, and developing a formal project plan.  Lists the steps that follow as:  2nd - identifying and describing all the processes within the information system;  3rd - prioritizing of processes to be addressed;  4th - measuring the current efficiency of the process and analysing it for improvement; 5th - determining the objectives and vision for the new process, and developing a project plan to improve the process; 6th - designing, developing, and documenting (mapping)the new process; and 7th -  implementing the new process.  c9/26/01kTESSA_H