00310nam a2200133Ia 450000500170000007200080001710000230002524500290004826000450007730000080012258300230013094200060015399900170015920260716043455.0  aICT  aNelson, Stephen L.  aOutlook 2002 From A to Z  bRedmond Technology Pressc2001October 11  a208  c11/12/02kEVELYN_D  cM  c48007d48007