00265nam a2200121Ia 450000500170000003700100001707200080002724500370003526000270007258300210009994200060012099900170012620260716043507.0  bOSENT  aICT  aMicrosoft Word 2002 Step by Step  bPerspection Inc.c2001  c7/16/03kEVELYND  cM  c48410d48410