Knowdell, Richard L. <br/><br/>
Personal counseling : helping others help themselves 

 - 3rd ed. 
 - Menlo ParkUS  Crisp Publications  1993 
 - [2], iv, 94 p. 
<br/><br/> Targets laypersons e.g. managers, parents, teachers, youth leaders, peer counsellors, who need to apply basic techniques of effective and successful counselling.  Identifies qualities and skills of good counsellors and presents the 5 R's for counsellors i.e the RIGHT purpose, time, place, approach and techniques.  Details the 4-step counselling process as: listening; identifying and agreeing on the problem; clarifying alternatives; and accepting solutions. 
<br/><br/><label>Universal Decimal Class. No.: </label>LRC 13.02.02 K735