00872nam a2200157Ia 4500 20260716043507.0 LRC 13.02.02 K735 Knowdell, Richard L. Personal counseling : helping others help themselves 3rd ed. Crisp Publications Menlo ParkUS 1993 [2], iv, 94 p. Targets laypersons e.g. managers, parents, teachers, youth leaders, peer counsellors, who need to apply basic techniques of effective and successful counselling. Identifies qualities and skills of good counsellors and presents the 5 R's for counsellors i.e the RIGHT purpose, time, place, approach and techniques. Details the 4-step counselling process as: listening; identifying and agreeing on the problem; clarifying alternatives; and accepting solutions. 7/19/03 TESSAH M K735 LRC 48421 48421