00872nam a2200157Ia 450000500170000008000220001710000250003924500570006425000120012126000430013330000190017652004650019558300200066094200170068099900170069720260716043507.0  aLRC 13.02.02 K735  aKnowdell, Richard L.  aPersonal counseling : helping others help themselves  a3rd ed.  bCrisp PublicationsaMenlo ParkUSc1993  a[2], iv, 94 p.  aTargets laypersons e.g. managers, parents, teachers, youth leaders, peer counsellors, who need to apply basic techniques of effective and successful counselling.  Identifies qualities and skills of good counsellors and presents the 5 R's for counsellors i.e the RIGHT purpose, time, place, approach and techniques.  Details the 4-step counselling process as: listening; identifying and agreeing on the problem; clarifying alternatives; and accepting solutions.  c7/19/03kTESSAH  cMmK735kLRC  c48421d48421