Townsend, Patrick L.

How organizations learn : investigate, identify, institutionalize - S. l. Crisp Publications - vi, 81 p.

Examines a learning cycle using the After-Action Review model in which an event/organization is investigated with the focus on performance standards and outcomes; its strengths and weaknesses are determined; and relevant training and learning opportunities are then provided.

LRC 06.05.04 T749