TY  - BOOK
AU  - Townsend, Patrick L.
TI  - How organizations learn : investigate, identify, institutionalize
CY  - S. l.
PB  - Crisp Publications
N2  - Examines a learning cycle using the After-Action Review model in which an event/organization is investigated with the focus on performance standards and outcomes;  its strengths and weaknesses are determined; and relevant training and learning opportunities are then provided
ER  -