00730nam a2200121Ia 450000500170000008000180001710000180003524500500005326000350010330000170013852004330015558300200058820260716043508.0  a12.04.01 L793  aLloyd, Sam R.  aAccountability : managing for maximum results  bCrisp Pub.aMenlo ParkUSc2002  aviii, 112 p.  aIdentifies creating rapport; improving listening skills; and, lessening employee dependency; as some of the ingredients necessary in a manager/employee relationship that will foster accountability.  Examines leadership and management skills that build accountability e.g. helping employees to define goals and action plans; rewarding employees for good work and ideas.  Discusses communication tools that promote accountability.  c7/29/03kTESSAH