Fitz-enz, Jac <br/><br/>
New vision for human resources : defining the human resources function by its results 

 - Menlo ParkUS  Crisp Pub.  1998 
 - x, 119 p. 
<br/><br/> Lists service, quality and productivity as 3 fundamental business essentials.  Identifies 3 value-adding skills which HR professionals need to acquire viz., human resources management, business management, and change management.  Provides instruments for measuring and evaluating the the HR contribution to its organization; strategies for isolating the the HR impact; and for measuring the monetary benefits of HR programmes.  Discusses issues involved in implementing the HR measurement and evaluation process.<br/> 
<br/><br/><label>Universal Decimal Class. No.: </label>LRC 13.01.02 F552