McArdle, Geri creator text Menlo ParkUS Crisp Pub. 1998 monographic vi, 97 p. Explains the needs analysis process, and its usefulness in understanding, identifying and addressing organizational needs. Provides methodologies and sample materials for the 4-step process: surveillance, investigation, analysis, and report. Includes guidelines for analysing the situation; gathering, organizing and evaluating data; and assessing the need for training. 7/31/03 TESSAH LRC 01.01.06 M115 20260716043509.0