TY  - BOOK
AU  - McArdle, Geri
TI  - Conducting a needs analysis
PY  - 1998///
CY  - Menlo ParkUS
PB  - Crisp Pub.
N2  - Explains the needs analysis process, and its usefulness in understanding, identifying and addressing organizational needs.  Provides methodologies and sample materials for the 4-step process: surveillance, investigation, analysis, and report.  Includes guidelines for analysing the situation; gathering, organizing and evaluating data; and assessing the need for training
ER  -