Shurtleff, Mary Galbreath <br/><br/>
Building trust : a manager's guide to business success 

 - Menlo ParkUS  Crisp Pub.  1998 
 - v, [1], 78 p. 
<br/><br/> Explains the concept of trust and shows how instinct, past and current experiences influence one's choice to exercise trust.  Identifies 4 consequences of lack of trust in organizations; and presents strategies for encouraging trust at both at the managed and the manager levels. 
<br/><br/><label>Universal Decimal Class. No.: </label>LRC 12.04.01 S562