00664nam a2200145Ia 450000500170000008000220001710000300003924500590006926000350012830000180016352002840018158300190046594200170048499900170050120260716043509.0 aLRC 12.04.01 S562 aShurtleff, Mary Galbreath aBuilding trust : a manager's guide to business success bCrisp Pub.aMenlo ParkUSc1998 av, [1], 78 p. aExplains the concept of trust and shows how instinct, past and current experiences influence one's choice to exercise trust. Identifies 4 consequences of lack of trust in organizations; and presents strategies for encouraging trust at both at the managed and the manager levels. c8/7/03kTESSAH cMmS562kLRC c48486d48486